The 3CX CRM Odoo Connector enhances customer communication by integrating 3CX's call
and live chat functionality directly into Odoo. It enables businesses to manage
calls and chats within the platform, streamlining operations and improving customer
relationships. Incoming calls from unknown numbers automatically create new
contacts, with all call details — including timestamps and duration — logged in the
contact’s chatter. Missed calls are followed up with scheduled activities to ensure
no opportunity is overlooked. Live chat interactions are also supported, with new
visitors added as contacts and their conversations recorded in the chatter. If a
call originates from live chat, it is tagged accordingly and linked to the relevant
profile.
This module offers additional powerful features such as the ability to create
Contacts, Leads, or both simultaneously. It intelligently determines whether to log
communication under Contacts, Leads, or both, based on configuration. Activities are
automatically assigned to the correct user using their 3CX extension number, while
users and their extensions can be managed directly within Odoo. Leads generated
through this process are automatically linked to the appropriate salesperson,
improving traceability and accountability. With all communication data centrally
organized, the connector reduces manual effort, ensures consistency, and boosts team
collaboration and customer satisfaction.
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3CX CRM Odoo Integration | Odoo 3CX CRM Integration | Odoo 3CX CRM Connector | 3CX CRM Odoo Connector
Creyox Technologies
$ 610.00
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...and many more!